Hosted IP Phone
- IP Phone uses a fully hosted cloud-based IP-PBX service, and delivered to Customers as an Over the Top (OTT) service via a customer supplied Third Party Internet connectivity or an TIG Telecom IPLine service.
- IP Phone Voice services must be used in conjunction with the TIG Telecom provided handset. Requires a direct Ethernet cabling to each phone.
- Requires a fixed broadband Internet connection with specific minimum requirements detailed later in this pack.
Hosted IP Phone Plans
Extra Packaging
Hosted IP Phone Plans – Add-On features
Plan Add-On Features | Description | |
Included Customer features | •A Complimentary Hunt Group (minimum 3 users/plans must be purchased)
•A Complimentary Auto Attendant |
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Add-On Customer Level features
(Additional cost) |
•Additional Hunt Group(s)
•Additional Auto Attendant(s) •Queue(s) •Additional DID Numbers (Singles or Number blocks) (10, 50, 100 Number blocks) |
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Add-On User/plan Features (Additional cost) | •Desktop App – Broadsoft UC One Communicator Desktop Application – N/A for Softphone plan
•Mobile App – Broadsoft UC One Communicator Mobile Application •Call Queuing •Receptionist App – Basic & Advanced – Broadsoft Receptionist Application (Console) •Headset – Yealink YHS32 |
Hosted IP Phone Telephony Features
Telephony Features |
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Call Forward – No Answer | Call Barring – Outgoing Calling Plan | Sequential Ring |
Call Forward – Busy | Anonymous Call Rejection | Call Forwarding Selective |
Call Forward – Always / Immediate | Automatic Call Back | Busy Lamp Field (Only on T48G & T42G) |
Call Forward – Not Reachable | Do Not Disturb | Priority Alert |
Call Waiting | Do Not Disturb Reminder | Speed Dial 8 |
3-way Call for all handsets
5-way call for conference handset |
Remote Office | Shared Call Appearance 10+ |
Call Transfer | Basic Call Logs | Voicemail/Voicemail to Email |
Calling Number Display – Incoming | Call Notify | Voice Messaging User |
Calling Number Display – Outgoing | Simultaneous Ring | Music On Hold |