• 1300 70 27 27



Hosted IP Phone

  • IP Phone uses a fully hosted cloud-based IP-PBX service, and delivered to Customers as an Over the Top (OTT) service via a customer supplied Third Party Internet connectivity or an TIG Telecom IPLine service.
  • IP Phone Voice services must be used in conjunction with the TIG Telecom provided handset. Requires a direct Ethernet cabling to each phone.
  • Requires a fixed broadband Internet connection with specific minimum requirements detailed later in this pack.


Hosted IP Phone Plans



Extra Packaging


Hosted IP Phone Plans – Add-On features

Plan Add-On Features Description
Included Customer features •A Complimentary Hunt Group (minimum 3 users/plans must be purchased)

•A Complimentary Auto Attendant

Add-On Customer Level features

(Additional cost)

•Additional Hunt Group(s)

•Additional Auto Attendant(s)


•Additional DID Numbers (Singles or Number blocks) (10, 50, 100 Number blocks)

Add-On User/plan Features (Additional cost) •Desktop App – Broadsoft UC One Communicator Desktop Application – N/A for Softphone plan

•Mobile App – Broadsoft UC One Communicator Mobile Application

•Call Queuing

•Receptionist App – Basic & Advanced – Broadsoft Receptionist

Application (Console)

•Headset  –  Yealink YHS32

Hosted IP Phone Telephony Features

Telephony Features

Call Forward – No Answer Call Barring  – Outgoing Calling Plan Sequential Ring
Call Forward – Busy Anonymous Call Rejection Call Forwarding Selective
Call Forward –  Always / Immediate Automatic Call Back Busy Lamp Field (Only on T48G & T42G)
Call Forward – Not Reachable Do Not Disturb Priority Alert
Call Waiting Do Not Disturb Reminder Speed Dial 8
3-way Call for all handsets

5-way call for conference handset

Remote Office Shared Call Appearance 10+
Call Transfer Basic Call Logs Voicemail/Voicemail to Email
Calling Number Display – Incoming Call Notify Voice Messaging User
Calling Number Display – Outgoing Simultaneous Ring Music On Hold